SAP Open Connectors

Oracle Service Cloud Bulk

Bulk provides an option to upload a large number of resources, such as contacts, to a service provider all at once. You can use bulk to download a csv or json file from a large number of records or upload a csv or json file to add multiple records. See Using Bulk for more information on managing bulk.

Note: SAP Open Connectors leverages the native provider bulk endpoints whenever available. When there is no bulk available from the provider, SAP Open Connectors provides a bulk service for uploading and downloading data from the endpoint. See Bulk Details for the type of bulk used.

Bulk Details

Bulk InformationDetails
Bulk TypeOracle Cloud Service's native bulk functionality.
Objects availableAccount, Incident, Contact and ServiceCategory
Upsert SupportYes
Field Selection SupportNo. To limit the fields returned by the query, you must use a transformation. See Define Common Resources and Transformations. For example, you can use only select * for this connector.
Order By SupportYes, you can add orderby=fieldName to the query.

Hash Verification

If you configured the Callback Notification Signature Key (event.notification.signature.key) when you authenticated a connector instance, the bulk APIs will use the signature key to provide hash verification in the header of bulk jobs. For more information, see Hash Verification.