SAP Cloud Platform Open Connectors

What do I do about "QB Connector is Running but Quickbooks File may not be open or Quickbooks is not running."

If you are receiving the following error message in the error logs of Ground2Cloud or when creating an instance:

{"errorMessage":"QB Connector is Running but Quickbooks File may not be open or Quickbooks is not running.","errorCode":501,"errorTrace":"   at Quickbooks.Session_Framework.SessionManager.initialize(String appName, String appId, ENConnectionType connType)\r\n   at Quickbooks.Session_Framework.SessionManager.getSessionInstance(String appName, String editionString)\r\n   at CEConnector.Models.quickbooks.QuickbooksHelper.init(Object elementInstance)\r\n   at CEConnector.Models.quickbooks.QuickbooksHelper.execute(Object input)"}

Make sure that the instance name that has been specified for QBE exists in the QBE integrated applications list.

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