SAP Open Connectors

Manage Users

On this page

As the organization administrator you can manage the users related to the accounts in your organization. You can create, retrieve, update, delete, and search users. To manage users, you must log in as the organization administrator. Even a user that you add to the default account cannot access the account management pages unless they are designated an organization administrator.

Access User Management

User management happens at the account level, so you must first access an account to add or update users within it.

Using our APIs?

List the users in your organization with GET /users or those  in a specific account with GET /accounts/{id}/users.

Retrieve specific users with GET /users/{emailOrId} or GET /accounts/{id}/users/{emailOrId:.+} 

To see the users associated with an account:

  1. Access the Security page

    Note: If you don't see Security, your assigned role does not have access to it. 

  2. Click the Accounts tab.

The users associated with an account appear in the Users section.

Add a User

As the organization-level user, you can add users to any accounts that you create. When you create or update a user, you can assign specific roles to them. You can assign the Organization Administrator role to any user in the default account, but not to users outside of the default account.

Using our APIs?

Add an account with POST /accounts/{id}/users.

To create a user for an account:

  1. Open SAP Open Connectors and navigate to the Security tab.
  2. Select your account from the Accounts list, and then select the Identity tab.
  3. On the Identity tab, Select the Members tab and click Add Member.
  4. In the table row, enter the S_User id for _User id of your team member. For Role, select Account Admin and then click the Save button.

Since the default Identity provider in Open Connectors is SAP Identity Service, S_User id or P_User id of your team member would have to be provided.

Note that using the Application Identity Provider configuration, SAP Open Connectors can be configured to authenticate using your corporate identity provider. 

For additional information and troubleshooting tips, click here.

After you create a user, they do not receive any notification. This is because many users do not need to access SAP Open Connectors directly. If the new user needs to access SAP Open Connectors, either give them the password that you entered or encourage them to reset their password.

New users are automatically active, allowing them access to SAP Open Connectors. You can deactivate the user later if they no longer need access.

Deactivate and Reactivate a User

You can use SAP Open Connectors to deactivate a user or activate an already deactivated user. After you deactivate a user, they still appear in SAP Open Connectors, but can no longer access the APIs. Deactivating a user also stops all active jobs associated with the user. Jobs include bulk jobs, connector instance pollers, and formula instance cron triggers.

Using our APIs?

Activate or deactivate a user with PATCH /users/{id} or PATCH /accounts/{id}/users/{userId}.

Note: When you deactivate a user we maintain all of their connector and formula instances. If you want to remove those instances, you must use the APIs.

To deactivate or activate a user:

  1. Access the Accounts Edit page.
  2. Clear or select the Active checkbox.
  3. Click Update.

Delete a User

Deleting users removes them from SAP Open Connectors entirely and deletes all formula and connector instances associated with the user. You cannot recover deleted users. If you think that you might need to access the user later, consider deactivating the user instead.

Using our APIs?

Delete a user with DELETE /users/{id} or DELETE /accounts/{id}/users/{userId}.

To delete a user:

  1. Access the Accounts Edit page.
  2. Click the Accounts tab.
  3. Click Delete, and the confirm the deletion.