SAP Open Connectors

Zendesk Bulk

Bulk provides an option to upload a large number of resources, such as contacts, to a service provider all at once. You can use bulk to download a csv or json file from a large number of records or upload a csv or json file to add multiple records. See Using Bulk for more information on managing bulk.

Note: SAP Open Connectors leverages the native provider bulk endpoints whenever available. When there is no bulk available from the provider, SAP Open Connectors provides a bulk service for uploading and downloading data from the endpoint. See Bulk Details for the type of bulk used.
Note: Bulkv3 returns only 1000 records by default if a limit is not set because Zendesk does not support more than 1000 records per query. This is applicable only for the contacts endpoint.
To retrieve more than 1000 records, use continueFromJobId with from and to dates.

Bulk Details

Bulk InformationDetails
Bulk TypeSAP Open Connectors bulk service and not native bulk endpoints. Rate limits come into play when using the SAP Open Connectors bulk service, so review the limitations in the API provider's documentation.
Upsert SupportNo
Field Selection SupportYes. You can specify fields within a resource. For example, select subject, description from incidents.
Order By SupportNo

Hash Verification

If you configured the Callback Notification Signature Key (event.notification.signature.key) when you authenticated a connector instance, the bulk APIs will use the signature key to provide hash verification in the header of bulk jobs. For more information, see Hash Verification.