There may be certain scenarios where you need to reset the Last Poll Date to retrieve old events. To do this via the UI, complete these steps:

1. Sign in to the SAP Open Connectors platform and navigate to the API docs for your specific instance.
2. Go to GET /{objectName}/{objectId}/{childObjectName} and call GET /instances/{objectId}/event-poller-records 
3. Use this endpoint: PATCH /{objectName}/{objectId}/{childObjectName}/{childObjectId} and call PATCH /instances/{objectId}/event-poller-records/{childObjectId} using a body in the following format with the new poll date:
   

   { "lastPollISO8601": "2020-11-06T07:15:10-18:00" }

   

Alternatively, this can also be done via API by pasting the following curl request:

curl --location --request GET 'https://staging.cloud-elements.com/elements/api-v2/instances/[your Instance ID]/event-poller-records' \
--header 'accept: application/json' \
--header 'Authorization: User [your User secret], Organization [your Org secret], Element [your connector]'