SAP Cloud Platform Open Connectors

ServiceNow - Metadata and User Roles

When creating new users in ServiceNow UI, the users should have certain permissions to access metadata and, implicitly, have access to the SAP Cloud Platform Open Connectors CO feature. To have access to this feature, the user should be sys_user with permission rights to access the sys_dictionary table. The sys_user permission is usually by default part of the following roles: admin, delegated_developer, user_admin, catalog, and cloud_admin

 To see the definitions of the roles directly in the Service Now account, you can navigate to the Security tab and access the Roles


Also, ServiceNow offers the possibility of defining a new role and apply ACL rules (Access Control Rules) which means one can create a custom role with custom permissions.