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SAP Open Connectors
Refine
Getting Started
Release Notes
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OCNQL
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Refine
Getting Started
Release Notes
Connectors
Formulas
Common Resources
OCNQL
IT and Security
Bulk
Events
Best Practices
Home
Glossary
Getting Started
Get to Know SAP Open Connectors
Take a Tour
Resources
FAQ
What data does SAP Open Connectors store?
How do I reset my password?
How Does Cursor Pagination Work?
Do I need to refresh the SAP Open Connectors Tokens?
What is a connector token and how do I find it?
What is a connector instance?
Can SAP Open Connectors work with an OData-type API?
Is it possible to enable polling for child resources such as /incidents/{incidentId}/comments?
How can I configure a custom IDP at the account level?
What is the limit for polling configurations that a single instance can have?
What is the time limit on a API request?
Resources and Terminology
Platform Reference
User Profile
Authentication
Authorization Headers, Organization Secret, and User Secret
Base URL
Error Codes
Pagination
Technical Restrictions
Release Notes
Production Release Notes
Production Release Notes - Version vhotfix-ENG-3652
Production Release Notes - Version v2.208.1959
Production Release Notes - Version v2.208.1948
Production Release Notes - Version vhotfix-SDR-4262
Production Release Notes - Version v2.208.1928
Production Release Notes - Version vhotfix-ENG-2384-stg
Production Release Notes - Version v2.208.1908
Production Release Notes - Version v2.208.1901
Production Release Notes - Version v2.208.1827
Production Release Notes - Version vhotfix-ENG-2109
Production Release Notes - Version vhotfix-ENG-1344-2
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Production Release Notes - Version vhotfix-ENG-804
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Production Release Notes - Version SDR1109
Production Release Notes - Version v2.208.628
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Production Release Notes - Version v2.208.162
Production Release Notes - Version v2.208.119
Production Release Notes - Version v2.208.78.2
Production Release Notes - Version v2.208.45
Production Release Notes - Version v2.208.6
Production Release Notes - Version 2.207
Production Release Notes - Version v.EL2134
Release Notes - Version 2.206
Release Notes - Version 2.205
Release Notes - Version 2.204
Release Notes - Version 2.203
Release Notes - Version 2.202
Release Notes - Version 2.201
Staging Release Notes
Staging Release Notes - Version v2.208.1984
Staging Release Notes - Version v2.208.1970
Staging Release Notes - Version v2.208.1959
Staging Release Notes - Version v2.208.1948
Staging Release Notes - Version v2.208.1935
Staging Release Notes - Version v2.208.1928
Staging Release Notes - Version 2.207
Staging Release Notes - Version v2.208.1924
Staging Release Notes - Version v2.208.1908
Staging Release Notes - Version v2.208.1901
Staging Release Notes - Version v2.208.1827
Staging Release Notes - Version v2.208.1820
Staging Release Notes - Version v2.208.1811
Staging Release Notes - Version v2.208.1803
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Staging Release Notes - Version v2.208.1754
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Staging Release Notes - Version v2.208.1477
Staging Release Notes - Version v2.208.1471
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Staging Release Notes - Version v2.208.1437
Staging Release Notes - Version v2.208.1417
Staging Release Notes - Version vhotfix-SDR-3177-staging
Staging Release Notes - Version v2.208.1409
Staging Release Notes - Version v2.208.1395
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Staging Release Notes - Version v2.208.78
Staging Release Notes - Version v2.208.45
Staging Release Notes - Version v2.208.6
Staging Release Notes - Version 2.207
Release Notes - Version 2.206
Release Notes - Version 2.205
Release Notes - Version 2.204
Release Notes - Version 2.203
Release Notes - Version 2.202
Release Notes - Version 2.201
Release Notes - Version 2.200
Staging Release Notes - Version v2.208.2330
Connectors
Connectors Docs Catalog
Working with Connectors
Introduction to Connectors
View Connector API Docs
Import and Export Connectors
Authenticate a Connector Instance (UI)
Authenticate a Connector Instance with Events (UI)
Authenticate a Connector Instance (API)
Authenticate a Connector Instance with Events (API)
About Authenticating Connector Instances
Connectors: Build
Building Custom Connectors
Connector Builder Overview
Intro: Building a Connector with Connector Builder
1: Information Tab
1b: Additional Information Tab Explanation
2: Setup Properties
3: Setup Authentication
4: Setup Configuration and Parameters
5: Setup Hooks
6: Setup Events
7: Resources
Creating a Generic 'Forwarding' API
Resource Types
Knowledgebase
Connectors TLS v1.2/Two-Way SSL
Requirements for Adding Webhook Support
Handling Non-Standard Cursor Pagination
Setting Parameters on Every Call with a Few Exceptions
GET {objectName}/metadata
Request Root Key and Response Root Key
Custom Auth with Token Refresh
Using Custom SSL Certificates
How to Preserve Data from the Vendor Response with a Set Root Key
How to Verify Basic Authorization Credentials Prior to Authenticating an Instance
How to Reference User Configuration Parameters
Creating a New Resource that Uploads a File
Connectors: Learn More
Validate Connector Instances
Sandbox Procurement
Shopify Sandbox
Dynamics 365 Operations Sandbox
Magento 2.0 Sandbox
Amazon Marketplace
Knowledgebase
Revoking an OAuth Token and Reauthenticating an Connector Instance
Google Drive - What ID Can Be Used To Get The Root Folder of Documents Hub Connectors?
Disabling and Enabling Connector Instances
Using JSON with an XML-only Service
Connectwise - How to Set Incident Priority
Salesforce Sales Cloud - Querying Numeric Fields
Marketo: Error Handling for Failure to Create Duplicate Leads
Microsoft Dynamics CRM - 500 Errors While Authenticating a Connector Instance
How to Export an Element Instance
Quickbooks Online - Uploading Invoice Attachments
How to get your bulk call back in gzip format
Dropbox - Creating New File Links
Adobe Sign - Resolving Provisioning Issues Through the UI
Resetting 2FA Phone Number via API
File Compression for Streaming Data Download
OAuth Proxies
How to Use OAuth Proxies with SAP Open Connectors
Callback URLs for OAuth Proxies
Authentication
Automatic Disabling of Connector Instances after Failed Token Refresh
Customizing Pre-Built Elements
Request/Response Headers
Adding Endpoints, Resources, and Models
Webhook and Polling Events
Available Fields Returned by a Poller
Debugging and Error Handling/Messages
Formulas
Formula Template
Build Formula Templates
Formula Triggers
Formula Step Types
Formula Variables
Formula Template Examples
Upgrading a Formula to the V3 Engine
Formula Readmes and Descriptions
Formula Instances
Create Formula Instances
Formula as a Resource (FaaR)
Use a Formula as a Resource
Knowledgebase
Javascript in Formulas
How to Use Bulk Within a Formula
Retrying with amqpRequest Step
How can I pass data between formula steps?
Can you send notifications to a webhook in a formula step?
Automatic Cleanup of Temporary Formula Instances
Replaying Formula Executions Via API
Formula Data Context Example
Searching Formula Executions
Formulas - How to Aggregate Loop Step Results
Formula Instance Deactivation Criteria
Headers in a httpRequest Formula Step
Debugging limits on Large Formula Steps
Introduction to Formulas
Common Resources
Defining Common Resources and Transformations
Introduction to Common Resources
Creating and Managing Common Resources
Mapping and Transforming Fields
Transforming Common resources Fields with the API
Migrating Resources and Transformations Between Environments
Using Custom JS to Make an HTTP Request
Using Common Resource Templates
Common Resource Templates
Customer
Vendors
Product Bills
Expense Bills
Product Invoices
Expense Invoices
Product Purchase Orders
Expense Purchase Orders
Sales Orders
AR Payments
Ledger Accounts
Knowledgebase
Custom JavaScript Transformations on Common Resources
How do I Create a Transformation with an Array?
JS Transformations: How Do I Use the transformedObject Variable?
How can Sub-resources be Transformed?
What API can be used to update an existing transformation?
Transformation Settings for common resources
Common Resources V2 Engine
Introducing Common Resources v2 Engine
Common Resources UI and Automapper
Common Resources Automapper Templates
Common Resources Tracelogging
OCNQL
Querying with OCNQL
How Do You Escape Spaces in Field Names When Querying
IT and Security
Configuring Single Sign-On (SSO)
Security
Manage Security Settings
Data Protection & Privacy
Data Protection and Privacy Overview
Encryption Key Management
Data Backups and Collections
Documents Connectors - Tag and Path Names are Saved in our Database
Access Control
Roles
Bulk
About Bulk
Using Bulk
Bulk FAQ
Best Practices for Bulk Queries
Retrieving Bulk Results with Special Characters
Events
Working with Events
Events Overview
Authenticate a Connector Instance with Events (UI)
Authenticate a Connector Instance with Events (API)
Triggering Events
Hash Verification
Knowledgebase
Event Retry and Queueing
Asynchronous API Requests
What Should You Check if Your Poller Returns No Events
Reset Last Poll Date
Why Would a Polling Job Fail to Return Events?
How to add filtering to Event Polling configurations
Configure Polling Interval at Resource Level
Resuming Polling Jobs after Auto-Disable
Best Practices
Getting the Most Recent Version of Swagger
Clearing UI Local Storage
How the Instance Configuration of "filter.response.nulls" Works
Monitor the Health of Connectors
Custom Objects and Dynamic APIs
Configuring your System to Allow Access through a Range of IPs (Safelisting)
SAP Open Connectors FAQ
On-premise Software Installation Support
Home
Connectors
Connectors Docs Catalog
Jira
Jira
The Jira connector is available in our Helpdesk hub.
Connector Information
Details
Provider API Documentation
Jira API Documentation
Authentication
Basic and Oauth 2.0
Events
Webhooks
Bulk
Not supported
Transformations
Supported
Jira Connector Docs
Jira API Documentation
Tips and FAQ
(3)
JIRA - Querying of Nested fields in /incidents Resource
()
JIRA - What are Jira Usernames and how do I find them?
()
JIRA - Authenticating when your Jira user identity is through Google
()